CUSTOMER
CARE

We are hiring customer care Executives to manage customer queries and complaints. You will also be asked to escalate complaints across a number of communication channels. To do well in this role you need to be fluent in (Kannada,Telugu,Malayalam and Bengali) In any one of these languages.

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Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Need to be fluent in (Kannada,Telugu,Malayalam and Bengali) In any one of this Language.

• Both Experienced and Freshers are Preferred

• Time management